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Ever just wanted to get away from it all? Take up that latest offer for a cheap flight and lie on a sunny beach? But do you come over cold when you add up the real cost of getting you there? All is not what it seems in the land of advertised prices, special offers and great deals. Making sure you get the best deal from your forklift servicing company can be a bit of a minefield too. Next time you review your service agreement there are a few things you may want to consider. To maintain your truck, the engineer has to get to your site, so it stands to reason that an invoice will include travel. How is it calculated? Do you get charged from one job to another or from the engineers base to your site? Some additional charges on your service invoice are expected - the ones for filters, oils, chain spray for example. Environmental laws now regulate the disposal of oils and the filters and it is fair enough to pass the charge on to you as the customer - but not if you operate electric trucks! If your engineer finds a problem that needs to be solved it might be worth finding out if he is on a bonus or commission on sales. Engineers given incentives to sell parts tend to be the ones that find more problems to fix! Its not an easy one to check, but ringing an alternative company for an estimate to fix the same problem may be a way of checking you are getting a fair deal on your replacement parts, as well as ensuring the job does need doing. Take ten minutes - pull out an invoice - ask yourself this · Are you charged for call out? Related Links
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Unscrupulous Forklift Companies Consolidated Fork Truck Services, a joint venture between BITA and FLTA has accused some "unscrupulous" dealers of failing to provide a Report of Thorough Examination certificate arguing that the annual exam is an important legal requirement that helps confirm when equipment is safe to use. The CFTS said that there were some companies operating trucks without an up-to-date certificate and were unwittingly risking their employees' safety. Steve Hodkinson, chairman of CFTS said: "This unacceptable situation is the direct result of a lack of understanding of thorough examination in the industry as a whole." 
Reduced Back InjuriesDoosan researchers found that seating position has a key role to play in repetitive strain and lower back injuries. A key factor in the position of the operator is the angle of the mounted steering column. The new Doosan B20X with gas spring loaded adjustable steering column allows complete flexibility on the steering column angle. The gas spring is a hydro-pneumatic adjusting element. |
John
Verdon, Avon Metals
Aren't all forklifts the same?